Tow truck with amber beacon lights working a roadside call at night near Cheney, WA
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24/7 Towing in Cheney, WA

One call gets a licensed, insured operator moving toward you, day or night. Cheney, the EWU campus area, and the West Plains, covered on light-duty towing, roadside help, winch-outs, and accident recovery.

(509) 352-2571

Straight ETA and price quoted on the call. No call-center loop.

24/7 Dispatch
Licensed & Insured Operators
Up-Front Pricing By Phone
Local, Not a Call Center
What We Run

Four calls, one dispatch line

Whatever got you stuck, the same line handles it. Tell dispatch what happened and where you are, and the right truck gets sent, not whatever happens to be closest with no regard for the job.

Everyday

Light-Duty Towing

Cars, SUVs, and light trucks hauled locally around Cheney, the EWU district, and the West Plains, flatbed or wheel-lift depending on the vehicle.

Request a tow →
Tow operator assisting a stranded vehicle on a rural roadside shoulder
On The Spot

Roadside Assistance

Jump starts, lockouts, flat tire changes, and fuel delivery for the fixes that don't need a hook at all.

Roadside details →
Tow operator running a winch cable to recover a vehicle from a snowy roadside ditch
Stuck

Winch-Outs & Recovery

Ditch slides, soft shoulders, and gravel-road recovery, pulled out with the right angles so nothing gets damaged in the process.

Recovery details →
Vehicle secured with tie-down straps on a flatbed tow truck
Post-Collision

Accident Towing

Cleared from the scene and taken to the shop you choose, with the documentation you'll want for the claim.

Accident towing details →
Local Roads, Honestly

We know these roads because we drive them

Cheney runs on two rhythms: EWU's academic calendar and Eastern Washington weather. Move-in week and finals week both push traffic and stress onto the same streets, and a lot of the calls we get in September and January trace back to one or the other.

SR-904 and Cheney-Spokane Rd carry the bulk of the commute between town and the West Plains, and both turn unpredictable fast once the temperature drops. A car that handled the drive fine at 6pm can be sitting sideways on the shoulder by 9pm once black ice sets in on the low spots.

Out on I-90, most of what we handle is shoulder work between the Four Lakes interchange and the eastern exits toward Spokane, cars that lost traction, blew a tire at speed, or got rear-ended in slow holiday traffic. Working that close to live lanes means the operator's first job is making the scene safe before anything gets hooked up.

Winter here isn't one long snow event, it's a string of freeze-thaw cycles that turn ditches into the default parking spot for anyone who takes a curve too fast on Betz Rd or one of the unmarked county roads west of town. Add the gravel roads that never get plowed to the same standard as the highway, and a normal December week keeps a winch busy.

Gravel matters more than people expect once you're outside the city limits. A county road that's fine dry turns to washboard and loose shoulder after a thaw, and a car that would grip fine on pavement can lose the back end on a curve that looks perfectly manageable. Cell coverage thins out on some of these stretches too, so if you're calling from a rural road west of Cheney, the nearest cross street or a landmark helps dispatch more than an address that Maps can't quite place.

None of this is unique to any one season. Summer brings its own version, tourist and lake traffic through Medical Lake and Four Lakes on top of the regular commute, and a hot afternoon is exactly when an older battery or a marginal cooling system finally gives out on the shoulder of I-90. We adjust for what the road and the calendar are actually doing, not a script written for average conditions that don't really exist here.

How It Works

What happens when you call

No forms, no hold music. Three steps from your call to a truck at your location.

01

Tell us where you are

Your location and what's going on, in plain terms. A cross street or a mile marker works fine if that's all you've got.

02

Get a straight quote

Dispatch quotes the job over the phone before anyone rolls, based on distance and what the vehicle needs.

03

An operator gets sent

A licensed, insured operator heads your way with an ETA you can actually plan around.

What the quote factors in:

  • Distance towed
  • Vehicle size and weight
  • Straight hookup vs. winching and recovery
FAQ

Towing questions, answered straight

What determines the cost of a tow in Cheney?

Cost comes down to distance towed, vehicle size and weight, and whether the job is a straight hookup or needs winching and recovery. A short pull from a campus lot to a nearby shop costs less than a flatbed haul out of a ditch on Cheney-Spokane Rd. Give dispatch your location and the job for a quote before anyone rolls.

How does ETA work when I call?

Dispatch checks which operator is closest to your location and what else is on the board, then gives you a straight ETA on the same call. We don't publish a fixed average because a Friday night in a January freeze moves differently than a Tuesday afternoon. You get a real number before you hang up, not a guess.

Will my insurance or roadside plan cover the tow?

Many auto policies and roadside plans reimburse towing after the fact, but we don't bill insurers or plan providers directly. Plan to pay at the time of service and keep your receipt for reimbursement. Check your policy's mileage and dollar caps before you call so the numbers line up.

Can you tow my car from an EWU parking lot?

Yes, but only when you, the driver or owner, call and request it yourself. We don't do parking enforcement towing and won't pull a vehicle from a campus lot without your direct request. If your car won't start or you're locked out on campus, call and we'll come to you.

How do I pay for a tow?

Credit or debit card works on-site or over the phone with the operator, and the price is the one quoted at dispatch. No cash-only surprises and no add-on fees sprung on you at the hook. If something changes once the operator sees the vehicle, they'll tell you before they touch anything.

24/7 Dispatch

Stuck somewhere in Cheney right now?

Call and get a straight ETA and price before anyone rolls.